On July 19, at approximately 2:45 PM, numerous Facebook users in Vietnam reported issues accessing their accounts. Many experienced being logged out unexpectedly, while others could not load their news feeds or perform actions such as posting, commenting, or messaging.

When attempting to log in, users received a message stating, "Your account is currently unavailable due to a website issue. We hope to resolve this issue soon. Please try again in a few minutes." This led to widespread confusion, with some users fearing their accounts had been hacked or locked.

One user, Nguyen Nhat Anh from Hanoi, shared that he was logged out around 2:50 PM and received the same message when trying to log back in. "Initially, I thought my account was hacked, which made me quite worried. After seeing many others facing similar issues, I realized it might be a Facebook error," he said.

Another user, Thu Huong, also from Hanoi, reported that Facebook was unable to load content and kept displaying error messages. "I was using Facebook for work when the app suddenly stopped working. I hope Facebook resolves this soon, as many daily tasks depend on this platform," she expressed.

The notifications indicated that the issue stemmed from Facebook's system rather than any violations or problems with individual user accounts. As of now, Facebook has not provided an official statement regarding the cause of the outage or an estimated time for resolution.