In a remarkable development in Hai Phong, residents were greeted by an AI robot that provided guidance during their visits to complete administrative procedures. The initiative is part of a broader effort to modernize public services and improve the efficiency of administrative tasks.

The AI robot, stationed at the administrative service center, assists citizens in navigating the often complex process of paperwork and documentation. This technology not only helps individuals prepare their files but also ensures that they understand the requirements needed for various administrative tasks.

Officials have noted that the introduction of AI in public services is aimed at reducing wait times and enhancing the overall experience for citizens. By leveraging technology, the city hopes to make administrative procedures more accessible and user-friendly.

As cities around the world increasingly adopt AI technologies, Hai Phong's initiative stands out as a pioneering effort in Vietnam. The implementation of AI robots in public administration reflects a commitment to innovation and a desire to improve service delivery to the community.

Local authorities are optimistic about the positive impact this technology will have on citizen engagement and satisfaction. They believe that AI can play a crucial role in transforming how public services are delivered, making them more efficient and responsive to the needs of the public.

This initiative is expected to pave the way for further integration of AI technology in various sectors, ultimately contributing to the modernization of Vietnam's public administration.