Grab drivers in Vietnam are gearing up for a planned shutdown of the app on September 12-13, 2026, as a protest against various policies implemented by the platform that they believe adversely affect their earnings. The call for this action has gained traction on social media, highlighting the drivers' dissatisfaction with issues such as commission rates and actual income received from rides.

Reports indicate that despite the calls for action, ride requests through the app continued as usual on September 11. One driver shared that a passenger's fare of 24,000 VND resulted in only 14,000 VND for the driver after expenses, illustrating the significant disparity between what customers pay and what drivers earn.

For many drivers, the decision to shut down the app is not taken lightly, as it directly impacts their income. Hoang Van Trung, a Grab Car driver, expressed that shutting down the app is a last resort, stating, "No driver wants to do this. When you enter a business, it should benefit both the worker and the service provider." He emphasized that shutting down the app would lead to a loss of work and income, complicating their financial situation.

From a legal perspective, Dr. Dang Van Cuong, a lawyer, noted that while drivers have the right to express their opinions about platform policies, they must do so within the boundaries of the law. He cautioned against actions that could disrupt public order, as such behavior could lead to legal consequences.

Cuong remarked that the app shutdown is a spontaneous reaction that could result in lost income for drivers. He advised them to weigh the benefits and drawbacks of their actions carefully. Instead of resorting to drastic measures, he suggested that drivers could submit their concerns and feedback to the platform or relevant authorities.

In response to the situation, the National Competition Committee has requested Grab to provide information regarding its pricing policies, fees, and commission structures. The committee is also gathering data from other ride-hailing services to assess the situation comprehensively. Should they find evidence of competition law violations, they will take appropriate legal action.